Effective Date: 13th June 2025

At Socially Empowered VA your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website sociallyempoweredva.com and engage with our services.

What Information We Collect

We may collect the following types of personal information:

• Name, email address, and contact details when you fill out a form, book a discovery call, or sign up for our mailing list

• Business information you provide during consultations or service onboarding

• Usage data through cookies or analytics tools (e.g. browser type, pages visited, time on site)

How We Use Your Information

We use your information to:

• Respond to enquiries or service requests

• Deliver our virtual assistant services to you

• Send newsletters, updates, or marketing communications (only if you opt in)

• Improve our website and user experience

• Comply with legal and regulatory obligations

Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your browsing experience and collect analytics data (e.g. via Google Analytics). You can disable cookies in your browser settings if you prefer not to be tracked.

How We Store and Protect Your Information

We store your personal information securely using password-protected tools and encrypted cloud storage (e.g. Google Workspace, Notion, or other CRM platforms). We take reasonable steps to protect your data from misuse, interference, or unauthorised access.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party providers (e.g. email marketing platforms, payment processors) strictly for the purpose of delivering our services to you.

We will only disclose your personal information where required by law or with your consent.

Access and Correction

You may request access to or correction of your personal information at any time by contacting us at [insert contact email]. We’ll respond within a reasonable timeframe in accordance with the Australian Privacy Principles (APPs).

Marketing and Communications

If you’ve opted in to receive updates from us, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly. We respect your inbox.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or compliance obligations. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Socially Empowered VA

Email: admin@sociallyempoweredva.com

ABN: 43 689 590 603