We’re Hiring: Full-Time Virtual Assistant – Telehealth / Medical Admin

Socially Empowered VA (SEVA) is growing, and we’re looking for a confident, outgoing, and highly professional Virtual Assistant to support a telehealth client in the medical industry.

If you’re fluent in English (written and verbal), thrive in a fast paced medical environment, and have mandatory medical admin experience, this could be your next role.

Position: Part Time and Full-Time Virtual Assistant (Telehealth / Medical Admin)

Schedule: Monday–Friday

Time: 8:00 AM – 6:30 PM AEST availability

Experience: Minimum 2 years as a VA in medical administration, graduate nurses are encouraged to apply.

Location: Remote WFH (supporting a Queensland-based client)

What You’ll Do

✓ Provide day to day medical administrative support with professionalism and confidence

✓ Handle inbound and outbound calls, including difficult patient interactions, calmly and empathetically

✓ Assist with documentation, scheduling, and accurate data entry

✓ Use medical software confidently and maintain digital records according to privacy policies and protocols

✓ Communicate clearly and professionally with clients, patients, and team members

✓ Maintain organised systems for easy access and smooth workflow

You’re a Great Fit If You…

✓ Are fluent in English (written and verbal)

✓ Have mandatory medical admin experience, including working knowledge of medical software and understanding of privacy policies

✓ Can manage difficult patients with professionalism and empathy

✓ Are confident, outgoing, and have a strong personality

✓ Are highly organised, proactive, and tech savvy

✓ Can work independently and collaboratively

✓ Can commit to a part time or full time roster

Why Work With SEVA?

At SEVA, we value strong personalities, confidence, and proactive team players. We partner with purpose led businesses and create an environment where our VAs feel supported, appreciated, and part of a team that truly cares.