Part-time to Full-time | Gold Coast timezone (AEST) | Remote

About the Role:

We are seeking a proactive, detail-oriented, and highly versatile Virtual Assistant to join our team as the right hand to a very busy businessman.

This is a ground-up building opportunity. As a growing enterprise with a recently secured large contract, we need someone who can help us establish our systems and documentation from scratch. You will act as the operational backbone for both businesses, while also bringing your creative energy to our marketing and brand presence.

Crucial Industry Requirement:

Must have experience in, or a strong understanding of, the cleaning, facilities management, or security industries. Previous experience supporting businesses in these sectors is a significant advantage.

What You Will Do:

Operations & Administration: Manage day-to-day administrative tasks, build new filing systems, create documentation, and help formalize SOPs.

Creative Support: Own our brand foundations. You will design social media graphics, maintain our website, create professional presentations, and draft business collateral, including tenders and proposals.

Marketing & Communications: Support digital strategy, manage content scheduling, and handle email marketing campaigns.

Client Management: Handle outbound calling in a professional capacity, book appointments, and manage the client journey.

Personal Support: Assist with online research and personal appointment coordination for the client.

Who You Are (The Ideal Candidate):

You are a "hybrid" professional: someone who operates confidently in a structured operational and administrative role but also possesses genuine creative flair. You thrive in variety, can shift between high-level system building and creative execution, and are comfortable working in an environment where not everything is defined yet. You are reliable, attentive to detail, and a clear communicator.

Requirements:

Reliability: You must have high-speed, reliable internet and be comfortable making/receiving professional calls.

Communication: You must be responsive and available via WhatsApp throughout your shift.

Attitude: Proactive, systems-minded, and a creative thinker who enjoys "bringing calm to the chaos.

To apply

Send a brief introduction telling us which of the skills above you are strongest in, plus links to any relevant work (websites, Canva designs or similar). Bonus points for showing us how you use AI in your daily work, video and CV.